Add items to an existing order
Maybe you've forgotten to add something to your cart, or you've seen something you'd like to also purchase, but... you've already placed an order, and now you have to pay for shipping once again!
If we haven't shipped your order yet, you can add this product to your cart to let us know you'd like to have this item added to a previous order, so that you won't have to pay for shipping twice.
To add to an existing order
To add items to an existing order, take the following steps:
- Enter an existing order number in the field above.
- Add this product to your cart.
- Add the products that you'd like to purchase to your cart.
- During checkout, use the discount code ADDON to give your order free shipping. You can click this link and it will apply the discount automatically.
Important: You'll need to place your new order using exactly the same account or email address that you placed your original order with. Only then are we able to combine your order.
This service is provided on a best-effort basis. While we check for addon orders during the shipping process, it is possible to miss, for example when you're checking out the order at the same time that we're packing your current order. And so, adding this service to your cart doesn't guarantee that your orders ship together.
In the event that we miss shipping your addon order together with your original order, you'll receive an email asking you whether you'd wish to pay for the additional shipping or to cancel the addon order. We reserve the right to cancel addon orders that are placed incorrectly.